Tamarian’s Answers To “No Child Labor” Certification

Blog

n.) Short for Web log, a blog is a Web page that serves as a publicly accessible personal journal for an individual. Typically updated daily, blogs often reflect the personality of the author.

Preface: The Accusation

My name is Steve Cibor; I am the owner and founder of Tamarian Carpets. I am addressing you in response to a blog that was posted last week by a decorator named Shannon Del Vecchio, where she offers her opinion on my company, and a company in Nepal that we have contracted since January 2010 called Tibetian Rugs Labour Certification Private Limited (TLC). In the post, she made up quotes from me and makes a plug for Goodweave. Almost all of the information in her blog excluding her own opinion is incorrect or simply fabricated. Since I have never blogged or responded to a blog I thought I should first research what it meant (above).

 See shannon’s blog and my response (note: my responses to her are indented and in blue italics)

I would like to make one thing very clear, we have never used, nor will we ever tolerate any form of child labor in the production of our rugs. We have never been accused of using child labor, nor has anyone ever seen a child working in the production of our rugs. In Nepal, Tamarian Carpets has and always will be “devoted to helping the people of the country and especially the communities involved in the carpet production”. I used quotations because this is exactly what Nina Smith, the executive director of Goodweave USA, said in an e-mail dated 11-12-2009.

I will inform you to the best of my ability about TLC, and how and why TLC was formed.  It all started with a memorandum dated 9-30-2009 that I received from the Oriental Rug Importers Association. This would involve leading rug importers into the USA, Rug Mark India, Goodweave (and staff), a professor of economics, 13 US Senators (and staff), The Department of Labor (and staff), The Secretary of Labor, The Speaker of the House, The Vice President,  and The President. And now it also involves Shannon Del Vecchio, a concerned decorator from San Francisco.

1. Child Labor in Nepal 

Regarding the memorandum dated 9-30-2009: The contents were in regards to the 9-11-2009 publication of the proposal by the U.S. Department of Labor to include carpets made in Nepal on its list of products that would be effectively barred from the government procurement due to the belief they may have been made with forced or indentured child labor. This began with the Executive Order that was issued in 1999, under Executive Order 13126. It also involved a reference to a 9-25-2009 letter to President Obama, which was signed by 13 Senators. I also received two letters from the Secretary of Labor, one to the Honorable Nancy Pelosi, and the other to Vice President Biden. These reference a report titled The Department of Labor’s List of Goods Produced by Child Labor or Forced Labor. This all hit me pretty hard; I started doing all sorts of research, calling all the different offices involved to find out more information.

I questioned why have I never seen child labor in the rug industry in Nepal after dozens of visits spread over fifteen years? Am I missing something? 

 While I have been involved in many projects in Nepal over the years involving hospitals, schools, orphanages, and a handful of others–I felt that I needed to play a bigger role in the targeted area of child labor. I had contacted many of my fellow importers to discuss, and some of us filed our response to the office of Child Labor which was due by 10-12-2009, outlining our first hand experiences.

I then contacted the only organization that I could find which dealt with the issue of child labor in Nepal, Rugmark. I wanted to learn as much as I could about Rugmark which involved many emails, meetings and phone calls. I should point out that they were in the process of rebranding to Goodweave USA. I concurrently received information that they may be doing this illegally.  Here is one of the two documents that led to my concern: (Rugmark letter).

From what I saw, this was an organization that covered it all, including but not limited to: the inspection of looms for child labor, certification, schools, and environmental/social programs. At the time, we talked about membership. However, I felt that because I was already involved in many projects in Nepal, I only wanted to participate in their certification process. The last thing I wanted was to switch money I was sending to Nepal for Tamarian-sponsored projects to Goodweave-sponsored projects. Unfortunately, they were not able to allow me to participate in just the certification process; it was all or nothing, a stale mate. Since then, we continued to meet and discuss the possibilities.

During this time, Nina introduced me a person doing onsite research in Nepal in regards to child labor, a man in the trenches. We spoke a few times about on the topic and I gathered as much info as he was willing to give. Since his research would end up being submitted to the US Government he had to be careful with what he said. Fine, I just wanted to be pointed in the right direction. Even though I chose not to work with Rugmark/Goodweave, I still needed to see how I could ensure that there was absolutely no child labor being used in the production of our rugs. He suggested that a third party company should be inspecting the factories, and we both agreed that the third party should not be connected to an NGO.

2. Full Disclosure Regarding the Conception of TLC

Was I involved with the conception of TLC? Yes.

Was I the first importer to sign up and fill out an application and to contract their services? Yes.

Did I have a pre-determined agenda when I went to Nepal to find a third party inspector? Yes.

Was my goal to do something that would help put an end to child labor in Nepal? Yes.

Did I want to prove to my clients that I am doing everything in my power to show to them we do not use child labor? Yes.

Did I feel that our industry needed other options for a no-child-labor certification? Yes.

Did I think that that it may cause waves with some NGO’s or individuals?  NO.

I thought that doing anything was better than doing nothing at all. I thought doing something to help put an end to child labor was a good thing.

The conception of TLC took place while I was in Nepal during late November of 2009. I met with many NGO’s, exporters, manufactures and suppliers to discuss child labor. A few of us gathered many times, with the goal to find a local businessperson who might be well suited to start a company whose sole purpose was to check factories–a true third party with no other agenda than to check looms and factories for evidence of child labor. It was expected they would charge a fee for their service. The name at the top of the list was Tenzing Wangdu, a young Tibetan man who is well connected in Nepal. He has over ten years of experience in the manufacturing of Tibetan Rugs as an overseas production manager. He left in 2007 to go onto other ventures, and has since worked for the United States Embassy in Nepal (for over two years), opened a café, and works with Tibetan youth (18-25) to find employment. We approached him and told him about our ideas. We were excited to hear he would love the opportunity to not only help wipe out any form of child labor, but to start another business that would give him a venue to put more local Tibetans to work.

At the time we felt his mission should be:

  • Randomly inspect factories for child labor for children under the age of 16.
  • Ensure there was no forced or bonded labor.
  • Ensure workers were being paid a fair wage, and had safe and healthy working conditions.
  • Each factory or location should be inspected at least once a month and report any violation to the manufacture as well as the importer.
  • Remove the child from the factory and try to get them to go to school.
  • Hold the manufacture and importer responsible and charge a hefty fine and have the rug destroyed.
  • To have no bias or connection to any NGO or non-profit and to charge a basic fee for inspections just like a building inspector.

Tenzing went to work on this. He filed for papers with the Government of Nepal Ministry of Finance inland Revenue Department and with the Ministry of Industries Office of the Company of Registrar. Any of us that has had any workings with the Nepal Government knows its not like it is here, you can’t just go down and file a form and become a legitimate company like you can in the U.S., this process took him until January 2010. But he did it, and we signed a contract, paid our fees and he started inspecting each and every loom. For the record no evidence of child labor has yet to be found.

3. Responding to Shannon’s Concerns

Current facts: Nepal has a total of eight inspectors for child labor and two of them are designated to the carpet industry, Rugmark has three and we just added one more. That’s a good thing, right?

Is there more work to be done in Nepal? Yes, and the ball is in motion. We are moving in the right direction.

Americans want to make sure that when we buy a product that it is made responsibly. We are known for aggressively voicing our American opinions, morals and ideals on other countries–mostly Third World (which Nepal is). If we expect other countries to conform to our standards, we should also let them go after the American Dream. You should be able to start a company for the right reasons and not be cut off at the knees when you are in the start-up phase.

Shannon the decorator, you feel that because TLC is a young company that has no web site or brochures it is not a reputable company. I would like to inform you that when I started working with the manufacturer of my rugs over ten years ago, he was just starting a business. He had no clients, and little experience. He was formerly a monk, and a thangka painter.  I liked him, and took his word that he was going to do what he said he would (just the same way TLC started). Last year he received an award from the government of Nepal and was the third largest single manufacture in the country. He still has no web site, no brochure, no other client but Tamarian. Would you say the same of him? Would you have written the same about him ten years ago when he was starting out? Would you have written the same of me because I was using this no name manufacturer?   

When I spoke with you on the phone you requested documentation from my company about another independent company (located in the Third World on the opposite side of the globe). You said if you did not have it in 24 hours you would post a negative blog.  You also sent me an e-mail dated 3-30-11, which I responded to the same day, and then with the proof you requested within 48 hours.  Here it is again in case you misplaced it. Sorry for the delay, Nepal had power outages. Its very common there. After I responded to your request, you responded with an odd email.  You stated “I appreciate you sending over these documents but they still don’t answer my primary question, which is this: What exactly does the TLC label mean for consumers?”
It’s odd only because you never asked me in our original conversations, and after reading your e-mail, I was told about your blog. I read it, and there you questioned us to the world.  But you were not concerned with my response. Also, at no time did you disclose the address of your blog. So here it is, the answer you were looking for:

The label means that this rug has been manufactured in a factory/loom that is inspected for child labor. And it certifies that the rug was made CHILD LABOR FREE.

Conclusion *For Shannon* but Open to the Public:

If you would like detailed answers to the questions from your second e-mail, see my answers. You also might like to revisit our email chain.Since I cannot publicly respond to your blog on your site *um, convenient*, you can see my remarks which address the erroneous information you posted.

I want to thank anybody that has taken the time to read this as I felt it was necessary to set the record straight. I also wanted to share with everyone a report funded by the United States Department of Labor, Independent Final Evaluation of the Brighter Futures Program Combating Child Labor Through Education in Nepal, Phase II. Note: Page 9 states “Sectors experiencing the greatest reduction are the carpet factories (child labor is said to be minimal).

Respectfully,
Steven T. Cibor

About Tamarian
Importer and Wholesaler of the finest Handcrafted Tibetan Rugs. Est. 1994

17 Responses to Tamarian’s Answers To “No Child Labor” Certification

  1. Chris Saliga says:

    Well said…

  2. Carole Zabriskie says:

    This woman is something else. I’d like to question her validity in the Interior Design Industry. She seems like a snake. Great job Steve!

  3. Barbara Feig says:

    Steve,
    The detailed description to all your phrases to protect and promote the people from Nepal are to be applauded. Child labor is an important issue, as well as, the integrity of a company.
    Keep up the good work!

  4. Nancy Wiggenhorn says:

    Steve,

    Those of us who work with you know you are honorable and truthful. Why someone would take it upon herself to attack you and your company this way is beyond me.

    It seems, after reading her blog and your responses, that she has an issue diferentiating between a retail showroom and a manufacturer’s showroom and can’t tell with whom she is speaking when she telephones someone.

    Your rugs are beautiful. Keep up the good work.

  5. Jonathan Lewis says:

    Questioning the character of a company’s product and philosophy towards achieving that product is tantamount to questioning the character of the principal of the company and all those who work for it.
    I have had the pleasure and privelage of working with Steve and all of the Tamarian crew for years, to even insinuate ill intent is to be utterly ignorant of who they are and what they stand for.

    Slander through ignorance is still slander, what’s your agenda madam?

  6. Barry Amiri says:

    I established business relations with Steve Cibor, Ryan Higgins and Tamarian personnel for some time now. The company has a high level of ethics and integrity.

    It takes a great person to admit misjudgment. We’ll have to see if Ms. Del Vecchio fits into the category.

  7. Stacy says:

    This Shannon decorator is completely ignorant. She has no idea about the real world. Where is the shirt on her back or shoes on her feet made… and under what circumstances? We are so privileged to even be commenting on her stupidity. We live in an environment where beautiful carpets in reputable showrooms are an option. Furthermore, these goods are clearly crafted by expert weavers, not children. Individuals like Steve Cibor are ensuring that quality and labor standards are upheld. As he commented, he has one inspector representing Tamarian. Goodweaves has two or three, representing more than 70 companies. Seems as if the likelihood of a Tamarian weaving facility being monitored is much higher than that of a Goodweave. Let’s hope that nobody slips though any potential cracks from any monitoring agency! In the meantime, does anyone have the child labor laws in the US handy from back in the 70′s and 80′s? I started working after school when I was 6.

  8. Kathleen says:

    A very wise main raised me to always “consider the source” when weighing any comment. So, I will tell you that I am a loyal Tamarian dealer so you know from whence I speak.

    I have absolutely no doubts about Steve Cibor and Tamarian’s true zeal to prevent child labor in the rug industry. Anyone who gets to spend as little as five minutes with Steve will know how passionate he is about Nepal and protecting its children. I applaud Steve for his part in the founding of TLC. The concept of an additional certifying agency adds more, not less, credibility to the process.

    I am saddened that I have to show my appreciation for Steve and his efforts as a rebuttal to a post made by a source who obviously didn’t check all of her facts.

  9. Roz says:

    What follows is an edited version of a letter i sent to Goodweave some months ago. This Tamarian issue has reminded me of that interchange and, i think, my observations are worth airing. Steve and his company have my complete trust. Web sites and glossy presentations will never replace authentic and well placed efforts – nor do they assure honesty or work to underscore the REAL end goal……Beware the well constructed facade. Thus i share my thoughts with you…..

    Letter dated 10-11-10 to Goodweave (edited)
    I fully applaud all earnest and well thought out efforts to mitigate the use of illegal child labor in the rug weaving industry. I trust that the motivations that drove the effort at the outset were pure of heart. However, to me, the appearance of a (Goodweave) source book that includes retail operations which carry and promote goods other than those from certified vendors flies in the face of a mission true to its core. On the Goodweave web site, the spotlight on and search engines for local retailers is advertising pure and simple. I question whether a critical mass of these dealers’ inventories are certified. To the degree that their rug coffers are full of goods from other looms and other countries, I would suggest that they (the advertised dealers) are using you (Goodweave) and you, in turn, are painting a promotional halo that does not exist. To some of us it shows.

  10. Very well stated Steve. I completely agree and echo the above comments and question the motives of this blogger as well.

  11. Mick says:

    I happened to read this post as a result of being a blogger myself (and a wife in the flooring industry) and I have a lot of sympathy for your situation. The internet is full of extortionists and misguided nutcases that now have a computer and access to the world and unfortunately, they end up with a bully pulpit.

    You have done a very nice job of laying out your case and it is disappointing to me, but not really unexpected, that this individual hasn’t lived up to her end of the bargain as of the time I posted this comment. In fact, while I knew from others that your company was a very ethical and innovative leader in the rug industry, your efforts to reach out to the people of Nepal and to establish a fair, non-biased, objective method of insuring child labor isn’t used is commendable and earned my admiration.

    Hopefully people will be reassured of your company’s good intentions and Shannon the Decorator can crawl back under her rock with the rest of the trolls, but as far as I am concerned, what I have learned of your company has gained not only my respect, but my gratitude, for doing the right thing.

  12. Kevin Foster says:

    Unfortunately, I have not met Steve. However, I do know Chris and Kathleen. Both of these people, whom I the utmost repsect for, tell me that Steve is an honorable and decent man. That is good enough for me. Steve’s reputation is one that assures me that he would not promote a product to be sold to consumers with families and children that takes advantage of young children in third world countries.

    I am waiting for for someone to blast me for having my son cut the grass when he could have been out playing soccer. In this country, some children have chores to help out their parents. How are things done in other countries? Do these children help their parents make rugs? Could be. But this “dolly decorator” is barking up the wrong tree.

  13. Steve, It is unfortunate that you have to defend yourself and your company from accusations that have no merit. I applaud you for handling yourself with restraint and dignity. You explained your position thoroughly and chances are Ms. Del Vecchio is regretting her haste… It’s a pleasure to do business with Tamarian and I am confident of their moral and ethical position against child labor in Nepal.

  14. Nina Smith says:

    Steve — I’m sharing with you a similar post that I sent to the Ruggist (though don’t know if I’ll make it through his rigorous vetting process). The debate at hand is urgent as we’ve received numerous reports of increased bonded child labor on the carpet looms in Nepal due to a variety of factors, such as labor migration and unrest and lower consumer price tolerance — those working in Nepal know all too well about these problems, and no one is immune. Sadly, this a point overlooked by those engaged in the debate.

    While GoodWeave could respond to each point debated between you and Ms. Del Vecchio, I provide additional information for those who genuinely want to inform themselves.

    Last year I wrote a column for HFN that outlines best practices in “voluntary standards” for companies seeking to demonstrate responsible manufacturing supply chains. I invite readers to learn about such aspects like industry-independence; transparency; stakeholder engagement and more at http://www.hfnmag.com/floor-coverings-rugs/raising-bar-standards-home-furnishings-products .

    Anyone who wishes to learn more about how GoodWeave actually works in India and Nepal or how to become an industry supporter may contact me directly. There’s an opportunity for everyone – consumers, interior designers, retailers, showrooms, importers (yes, and even bloggers) to make a profound difference in the lives of children in weaving communities half a world away. Please be clear, GoodWeave does not turn away companies who sincerely want to ensure supply chain integrity. In fact, Steve, GoodWeave was far more interested in collaborating with you than you make out in your posting. We asked you several times to share with us more information regarding the programs you support in Nepal, so that we could consider how to integrate them into our portfolio and/or even divert additional funding support that we raise from private sources to expand them. However we were never provided with this information. We continue to welcome a meaningful collaboration.

    Readers may also learn more on CNN International tomorrow, Monday, April 18, 2011, 9:00am EST and check out CNN’s Freedom Project at http://thecnnfreedomproject.blogs.cnn.com/.

    Thank you. Nina Smith, Executive Director, GoodWeave USA

  15. steve cibor says:

    Nina,

    Thank you for taking the time to respond to the post.

    I could not agree more that there is an opportunity for everyone to make a difference for children in Nepal and in the weaving community.

    I was as interested in GoodWeave as you were in Tamarian. I believe this is why we both took the time to meet and talk about the possibilities, even as recently as the Atlanta Rug Show this past January. I did write more about you, and I have done extensive research about GoodWeave, but I reduced the length of my response from seven pages to three for the sake of brevity to the average reader. I also wanted to concentrate more about how and why TLC came to be and what they do.

    It was not my desire to get into a pissing match or to discuss in detail, in public what I do and do not agree with in regards to GoodWeave. I feel that is between GoodWeave and Tamarian Carpets. I felt that if I share much of what I know to the general public, it would undermine the good that you are doing. As I have said, anybody that is doing anything to eliminate child labor is good, and a different approach is not bad.

    I know you may not agree with or like TLC, but it is a real company doing real inspections. It is not a pretend label (like Scott wrote on Facebook). I do not think it would be in anybody’s best interest to slander the other, especially on the internet.

    You touched upon a few topics and problems that do drive home for many of us. While I have not seen any report of an increase in bonded child labor in Nepal, I do know that it will be more probable with more and more designers, decorators and retails buying direct from Nepal. While I am not one to stand in the way of a free market, these types of importers are only looking at their cost, while a company that only imports takes everything into consideration including the standards in which their rugs are produced.

    I know we have had many discussions to see if GoodWeave could integrate the charitable work that we do into its portfolio. However as I have discussed with you and Scott, I have never been a fan of third party administrators and want 100% of the funds that we allot to go directly to the charity we choose.

    Here are the main reasons I felt GoodWeave is not a good fit for Tamarian:

    • Tamarian Carpets is very hands on in the community in Nepal and we feel it is easier for us to work directly with the community with the funds that we donate.
    • Where our funds go change from year to year, and we would like the freedom to decide where and how we help.
    • The amount we donate to charities for any given year changes, some years are better than others. As we all know in business there are good years for profit and there are bad years.
    • When we donate we do not publicize how (except for NCBC because it needed additional help). Tamarian generally says we are charitable, but leave out the details, because we do it to help, not use it to market our company. I believe that when you do a mitzvah and brag about it, it takes away from the mitzvah.

    If you would like me to generalize what we do I can say, since we have been in business we have financially supported organizations in Nepal such as tuition for weaver’s children, medical attention, daycares, local schools, orphanages, monasteries and most importantly the Nepal Cleft & Burn Center. Domestically we have assisted many organizations, some yearly and some only once. If you would like a complete list I would be happy to provide it to you, but as we discussed in January, I do not feel it is currently a good fit for us to join GoodWeave. I also believe things do change which is why we continue to talk.

    I have mentioned to Scott and to you about The Nepal Cleft and Burn Center several times. This is a hospital that Jim from the Tibet Rug Company (another importer of Tibetan rugs from Nepal) started and is for all children of Nepal that suffer from Cleft Lip or Burns. It has received financial and material support from many and I welcome GoodWeave to participate if they are able.

    Steve

    • Nello says:

      Hello Steve,
      it seems to me that you’ve been caught red-handed and all these words won’t change this fact. But, as an Italian and then an expert in jive talking, I have to admit this is one of the most original excuses I’ve ever heard in my whole life. Pretending to be the FIRST customer of this elusive, mysterious organization is the stroke of a genius, a burst of inspiration that amazes me. You are an inspiration to us all.

  16. Nello says:

    Shannon is right, then. You refuse to publish my comment, just because is not as fake as the others.

    Let’s try again.

    Hello Steve,
    it seems to me that you’ve been caught red-handed and all these words won’t change this fact. But, as an Italian and then an expert in jive talking, I have to admit this is one of the most original excuses I’ve ever heard in my whole life. Pretending to be the FIRST customer of this elusive, mysterious organization is the stroke of a genius, a burst of inspiration that amazes me. You are an inspiration to us all.

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